Delivery information
Which country can I get delivered to?
BEAUSÉJOUR offers delivery in France and internationally, in all countries, except in special situations. You can contact our customer service for more information.
What shipping services do you offer?
We offer shipping to any personal postal address, with packages delivered against signature. Delivery to a relay point is also offered on our Online Store. Your package is delivered by Chronopost in Metropolitan France and by UPS for the rest of the world.
Is shipping free?
Delivery of our orders is completely free. You do not have to pay any shipping costs. BEAUSÉJOUR offers standard delivery for all orders.
Do I have to pay customs fees?
Product prices are expressed in Euros, all taxes included and customs duties excluded. For orders outside the EU, customs duties are waived by BEAUSEJOUR . BEAUSÉJOUR cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control. **French overseas islands
How long will it take for my delivery?
| Standard Delivery | Relay Point Delivery | Express Delivery | |
| World | 2—4 working days | 2—6 working days | 1-2 business days |
Has my order been shipped?
When your order is shipped, you will receive an email with the tracking link for the package, so you can follow its progress. All orders are shipped by our carrier and are fully traceable on their website, thanks to the tracking link we send you. You can always contact them if you have any questions regarding your shipment.
I haven't received my order. What should I do?
We invite you to contact the carrier as well as our customer service at hello@beausejourfrance.com.